Access Guide
Overview
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About
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- Facilities available in the venue include: Hall/rooms for hire.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Highams Park station.
- The nearest bus station is Brook Crescent - stop K.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the building.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located at the rear of the building.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the standard female toilet.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Church)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 11cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 164cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 146cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
Area (Church)
- At the front of the building.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 148cm.
- There is step-free level access throughout the area.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: benches.
- The seating is fixed.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Entrance (Wesley Hall)
- This entrance is located to the right of the Church entrance.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 12cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 152cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 150cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Area (Wesley Hall)
- To the right of the building.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Room (Friendship Room)
- The room is located at the rear of the building.
- The distance from the Wesley Hall entrance is 9m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Kitchen
- The kitchen is located at the rear of the building.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 77cm.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 94cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 93cm from the floor.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a fridge, a freezer, a microwave, a kettle and a toaster.
- Seating available in the kitchen includes: chairs without armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Entrance (Garden)
- This entrance is located in the friendship room.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 79cm.
- The door has a high visual contrast.
Outdoor Spaces
- The following is available in this area: gardens.
- Outdoor areas consist of concrete or tarmac and grass.
- There are footpaths throughout.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are not any seats situated along the paths for people to rest.
Toilet with Adaptations (Left hand Transfer)
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Location and Access
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- The toilet surveyed is located at the rear of the building.
- The distance from the Wesley Hall entrance is 6m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 183cm (width) x 269cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 89cm (from the side of the toilet pan to the wall).
- There is a push button flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 51cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 105cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
