Royalton Splash Riviera Cancun
De Los Quetzales 8, 77536 Cancun, Mexico
- Telephone 0800 145 6920 (Call TUI’s Assisted Travel team)
- Website Visit tui.co.uk
About Royalton Splash Riviera Cancun
Accessibility Overview
This large resort consists of 8 buildings and 9 levels. The resort is mostly accessible via step-free level pathways, lifts and slight ramps.
From reception there is step-free level access to the toilets with adaptations for disabled people with baby changing facilities, standard toilets and restaurant.
There is step-free access via lift to the rooms with adaptations for disabled people, standard rooms, gym, spa, indoor pool and also to level 1 to access the main pool, entertainment, restaurant and activities. The lift accesses 9 floors.
There are slight ramps to access the terrace for the entertainment area, pool area, beach, activities and splash park.
The resort has 1005 rooms, 7 of which have adaptations for disabled people. We were able to survey room number 12-514, which is a room on the fifth floor. All the adapted rooms have ensuite bathrooms with step-free showers with portable shower seats and handrails. There are handrails on both sides of the toilet. The journey to the rooms takes approximately 2 minutes.
There are lifts in the building which accesses floors 0 to 9. The route to the beach takes approximately 4 minutes and is via level pathways and slight ramps.
Mobility equipment is available to hire at reception and there are adjoining rooms available.
Please view our Detailed Access Guides below to find out further details, including measurements and photographs.